Refund Policy

At ANDY WARHOL ART, customer satisfaction is important to us. Every poster, canvas print, and framed print is produced on demand through our fulfillment partner, Gelato.

Please review our refund and replacement policy before placing an order.

Made-to-Order Products

Our artworks are printed specifically for each customer after an order is placed.

Because our products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences, except where required by applicable consumer protection laws.

Damaged or Defective Products

If your artwork arrives damaged, defective, or materially different from what you ordered, please contact us within 30 days of delivery.

To help us resolve your issue, please provide:

Your order number
A description of the problem
Clear photographs showing the damage or defect
Photographs of the packaging, when applicable

After reviewing your request, we may offer a replacement, refund, or another appropriate solution depending on the circumstances and applicable law.

Incorrect Items

If you receive an incorrect artwork, print format, or size that does not match your confirmed order, please contact us promptly.

We will review the issue and arrange an appropriate resolution at no additional cost where the error is ours.

Order Cancellations

If you need to cancel your order, contact us as soon as possible.

Cancellation may be possible before production begins. Once an order enters production, cancellation cannot be guaranteed.

Refund Processing

Approved refunds will normally be issued to the original payment method.

Refund processing times depend on your payment provider or financial institution. It may take several business days for the refunded amount to appear in your account.

Color and Appearance

We work to represent artwork colors and details accurately. However, colors may appear slightly different depending on your screen settings, lighting conditions, and the printing material selected.

Minor differences between digital displays and physical prints do not automatically qualify as defects. This does not affect your statutory consumer rights.